I paid for my booking with a gift card and want to cancel/rebook it. How do I get my money back?

If you rebook to another stay, the amount you used from the gift card will be transferred to your next stay. If you cancel your stay and are entitled to a refund, the amount will be automatically transferred to your bank account within 4 weeks. 

^{*For cancellations, we may charge a fee depending on the arrival date and time of booking. Until 30 days before arrival, cancellation costs are 30% of the total travel sum. Does the date of arrival fall within the next 30 days? Then you pay 100% of the total fare. Did you book your stay 14 days or less ago and your arrival date is not within 30 days? Then you do not pay a cancellation fee.}